WHAT WE DO
Services
Most clients start with the Needs Assessment. Every service also stands on its own. Select one to see what it includes.
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Needs Assessment
The Needs Assessment is a paid service with one fixed price. It starts with a one-hour conversation with you, or with you and your team. Within a week you receive a written AI Opportunity Brief. What you share stays confidential.
- What you get
- A one-hour conversationWith you, or with you and your team, about how your work moves.
- An AI Opportunity BriefWithin a week: where AI may fit, workflow by workflow, and where it doesn't.
- ConfidentialWhat you share stays confidential.
AI Literacy Training
Half-day or full-day workshops built around your team's real work. We start with the AI tools you already have and cover the judgement that goes with them: what to put in, how to check what comes out, and when a person still needs to decide. Online anywhere in Canada, or on-site in Eastern Ontario.
- What you get
- Training on your actual toolsWe start with what you already have access to, not what we wish you had.
- Built around your workExamples drawn from your own documents, tasks and decisions.
- Materials to keepEverything from the session stays with your team afterwards.
AI Platform Onboarding
For a team that has chosen its tool. We review your licences and use cases, run two or three sessions on your real work in Microsoft 365 Copilot or Claude, and leave you with a written adoption guide.
- What you get
- Licence and use-case reviewWhat you have, what it can reach, and where it fits your work.
- Sessions on your real workTwo or three hands-on sessions in the tool you chose.
- A written adoption guideA reference your team can return to after we finish.
Learning Loop
One session rarely changes how a team works. The Learning Loop runs in four stages: Learn, on your own tasks; Apply, in your real week; Share, a conversation about what worked, led by your own internal champion; and Refine, where we come back to tighten what works. Because your champion leads Share, progress continues without depending on us.
- What you get
- Four stages, one cyclePractice that carries from the session into the work week.
- The Loop KitA discussion guide, a shared capture template and a one-page guide for your champion.
- A habit, not an eventYour team keeps building on it after the cycle ends.
Responsible AI Use
Many teams already use AI without shared rules. We put plain-language guardrails in place: an AI use policy built from your AI Opportunity Brief, or a review of what staff are actually using and what should change. It covers approved tools, what information can go into which tool, checking AI output, disclosure, and AI-specific scams. This is practical guidance, not legal advice.
- What you get
- A plain-language policyApproved tools, information rules and permitted uses, with a one-page staff summary.
- A clear view of current useWhat staff are using now, and what should be kept, changed or stopped.
- Specific to your organizationEvery recommendation tied to your own tools and work.
Ongoing AI Advisory
AI tools change month to month. Ongoing AI Advisory gives you a monthly session, answers between sessions, a look at new tools as they appear, and a quarterly check on where you're headed.
- What you get
- A monthly sessionTime set aside for your team's questions and next steps.
- Questions between sessionsAsk when something comes up, without waiting for the next meeting.
- A quarterly check-inA look at what is working and where to go next.
SUPPORTED PLATFORMS
Microsoft 365 Copilot and Claude
Many organizations already have one of them, so that is where we start.
Microsoft 365 Copilot Chat is included with eligible Microsoft 365 work and school accounts, so many organizations already have it.
- Drafts, summarizes and answers questions, including from files you share with it.
- Runs under Microsoft's enterprise data protection.
- The paid licence adds work grounding: Copilot can draw on the email, meetings, chats and files you already have permission to see.
- Small and medium-sized businesses: if your team signs in with work accounts, Copilot Chat is likely already in what you pay for. No IT department needed.
- Educators: you may already have Copilot Chat through your school or district without knowing it.
- We start with what you already have, then help you decide whether a paid licence is worth it.
- We work inside your own Microsoft 365 environment, on the documents and tasks people handle in real life.
- The focus is practical wins: faster drafting and cleaner summaries.
- People leave with a clear sense of where Copilot helps and where a person still needs to decide.
Claude is a conversational AI assistant from Anthropic, built to be helpful, honest, and safe.
- Strong at writing, research, analysis, and working through long or complex documents.
- Holds a careful, considered tone that suits sensitive and high-stakes work.
- Small and medium-sized businesses that write a lot: proposals, client emails, reports and policies.
- Teams that work through long documents, such as contracts, tenders and manuals, and need a careful summary or a first draft.
- Owners and managers who want a thinking partner for plans, decisions and difficult messages.
- We show people how to brief Claude well and structure clear inputs.
- We use it for drafting, research, and thinking through problems.
- We pay close attention to judgement: checking output, protecting sensitive information, and knowing when to rely on it.
LET'S TALK
Bring a real problem. Leave with a way of working.
Tell us a little about your team and what you are hoping to change. We reply within a business day.
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Fictio Consulting. Shape What's Next.